Privacy & Cookies Policy

Effective Date: January 1, 2026

1. Introduction

This Privacy & Cookies Policy explains how North Stamford Rehab, LLC (“we,” “us,” or “our”) collects, uses, protects, and discloses personal information when you interact with our website, services, and communication channels, including SMS and email.

We are committed to protecting your privacy and maintaining a strong data protection foundation in accordance with applicable data protection laws, including the UK GDPR, EU GDPR, the Data Protection Act 2018, the Telephone Consumer Protection Act (TCPA), and A2P 10DLC messaging regulations.

By using our website, submitting forms, or opting into communications, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our services.

2. Data Controller & Contact Information

For the purposes of applicable data protection laws, North Stamford Rehab, LLC is the data controller.

Contact Information:
Email: [email protected]
Phone: +1 860-492-6566
Website: www.nutrifyourlife.com

If you have questions about this policy or wish to exercise your data protection rights, please contact us using the information above.

If applicable, you also have the right to lodge a complaint with your local data protection authority. We encourage you to contact us first so we can address your concerns directly.

3. Information We Collect

Personal Information

We may collect personal information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Billing or shipping address (if applicable)
• Account login credentials (if applicable)
• Timestamped SMS and/or email opt-in consent
• Payment details (processed securely via third-party providers)
• Communications you send to us (support requests, inquiries, feedback)

Non-Personal Information

We may automatically collect:

• IP address
• Device and browser type
• Operating system
• Website usage data via cookies or analytics tools
• Referral URLs and interaction data

We do not collect Special Categories of Personal Data, including health data, biometric data, political opinions, religious beliefs, or similar protected characteristics.

4. How We Use Your Information

We use your information to:

• Provide products or services you request
• Send appointment confirmations, reminders, and service notifications
• Respond to inquiries and provide customer support
• Send promotional or marketing messages only where you have explicitly opted in
• Improve website functionality, analytics, and service performance
• Maintain security and prevent fraud
• Comply with legal and regulatory obligations

5. Legal Bases for Processing (GDPR)

We process personal data under one or more of the following lawful bases:

• Performance of a contract
• Legitimate interests, where such interests do not override your rights
• Legal or regulatory obligations
• Consent, where required (e.g., marketing SMS or email communications)

You may withdraw consent at any time.

6. SMS Messaging & Communications

By providing your phone number and opting into SMS communications, you agree to receive:

• Appointment reminders and confirmations
• Service notifications and follow-ups
• Program updates
• Promotional messages only if you have explicitly opted in

Opt-Out & Support

• Reply STOP to cancel SMS messages at any time
• Reply HELP for assistance
• Message frequency may vary
• Message and data rates may apply
• You must be at least 18 years old to participate in SMS communications

We comply with all applicable SMS regulations, including TCPA and A2P 10DLC requirements.

7. Non-Sharing Clause (Mobile Information Protection)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

• Mobile data is shared only with subcontractors or service providers necessary to support essential business operations (e.g., SMS delivery platforms, customer support systems, payment processors).
• All other use cases explicitly exclude text messaging originator opt-in data and consent.
• This information will never be sold, rented, transferred, or disclosed for marketing purposes.
• Sharing occurs only as required to deliver authorized SMS messages through approved messaging carriers and platforms.

8. Information Sharing & Disclosure

We do not sell or trade personal data.

We may share information only in the following limited circumstances:

Service Providers

Trusted vendors who assist with:

• Website hosting
• Email and SMS delivery
• Payment processing
• Customer support

These providers are contractually required to protect your data and use it only for authorized purposes.

Legal Compliance

Where required by law, court order, subpoena, or governmental request.

Business Transfers

In the event of a merger, acquisition, or asset sale, subject to confidentiality and data protection safeguards.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember returning visitors
• Improve site performance and usability
• Analyze traffic and usage trends
• Customize content and user experience

You may disable cookies via your browser settings. Some features may not function properly if cookies are disabled.

For more information, visit www.allaboutcookies.org.

10. Public & Interactive Areas

Any information you post publicly (such as reviews, comments, or profile information) may be visible to others. Please exercise caution when sharing personal information in public areas.

11. Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards, including:

• SSL encryption
• Access controls
• Secure third-party storage and payment systems
• Internal data handling policies

No method of transmission or storage is 100% secure.

We retain personal data only as long as necessary to fulfill the purposes for which it was collected and to comply with legal, accounting, or regulatory requirements.

12. International Data Transfers

Where personal data is transferred outside the United States, UK, or EEA, we ensure appropriate safeguards are in place, including approved contractual protections where required.

13. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent for email or SMS communications

To exercise these rights, contact [email protected].

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

15. Updates to This Policy

We may update this policy periodically. Changes will be posted on our website with an updated effective date.

16. Contact Information

North Stamford Rehab, LLC
Email: [email protected]
Phone: +1 860-492-6566
Website: www.nutrifyourlife.com