Lori Graham

Effective Date: January 1,

1. Introduction

This Privacy Policy explains how North Stamford, LLC (DBA Lori Graham) (“we,” “our,” or “us”) collects, uses, protects, and discloses information when you interact with our website, services, and communication channels, including SMS and email.

By using our services or submitting information through our website or forms, you agree to the practices described in this policy.

2. Information We Collect Personal Information

We may collect personal information you voluntarily provide, including:

-Name

-Email address

-Phone number

-Billing or shipping address (if applicable)

-Timestamped SMS and/or email opt-in consent

-Payment details (processed securely through third-party providers)

-Non-Personal Information

-Automatically collected data may include:

-IP address

-Device and browser type

-Website usage data via cookies or analytics tools

3. How We Use Your Information

We use collected information to:

-Deliver products or services you request

-Send appointment reminders, order updates, confirmations, and service notifications

-Send promotional or marketing messages (only if you have opted in)

-Respond to inquiries and provide customer support

-Improve website functionality and service performance

-Comply with legal and regulatory requirements

4. SMS Messaging & Communications

By providing your phone number and opting into SMS communications, you agree to receive:

-Appointment confirmations, order updates reminders, and service notifications (if opted in)

-Program updates, follow-ups, or promotional messages (if opted in)

Opt-Out:

You may cancel SMS messages at any time by replying “STOP.”

For assistance, text “HELP.”

Message frequency may vary. Message and data rates may apply.

We comply with applicable laws, including the Telephone Consumer Protection Act (TCPA) and A2P 10DLC messaging regulations.

You must be at least 18 years old to participate in SMS communications.

5. Non-Sharing Clause (Mobile Information Protection)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Information Sharing & Disclosure

We do not sell, rent, trade, or transfer personal information for marketing purposes.

Information may be shared only in the following limited cases:

-Service Providers

-Vendors and platforms that help operate our website or deliver services

-Email and SMS delivery platforms strictly for message transmission

-Text messaging originator opt-in data and consent are excluded from all sharing, except with authorized messaging aggregators required to deliver messages.

-Legal Compliance

-When required by law, subpoena, court order, or government request

-Business Transfers

-In the event of a merger, acquisition, or asset sale, subject to confidentiality protections

All shared data is limited to what is strictly necessary, and partners are required to maintain appropriate security and confidentiality safeguards.

7. Data Security

We use Google Analytics. Google’s privacy practices can be found at https://policies.google.com/privacy. We implement reasonable administrative, technical, and physical safeguards, including:

-SSL encryption

-Restricted access controls

-Secure third-party payment and data storage systems

-Internal data handling policies

-No method of transmission or storage is 100% secure. Use of our services is at your own risk.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

-Understand user behavior

-Improve site functionality

-Customize user experience

You may disable cookies through your browser settings, though some features may not function properly.

9. Your Rights & Choices

You have the right to:

-Access, update, or request deletion of your personal information

-Withdraw consent for email or SMS communications

-Request details on how your data is used

-To exercise these rights, contact us at [email protected]

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their privacy policies separately.

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date.

12. Contact Information

If you have questions about this Privacy Policy, contact us at:

Business Name: North Stamford, LLC (DBA Lori Graham)

Email: [email protected]

Phone: +1 860-492-6566.

Website: https://lori-graham.com